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Leading & Managing Change

This is all very well, but this needs other clinical colleagues to change too. How do I lead and manage that change?

Overview:

• Fitness for purpose programme for PCTs and Chief Executive competencies
• World class commissioning competencies
• PCTs Professional Executive Committees - Fit for the future
• Change management theories and models
• Models of leadership
• Change management in the NHS - Valerie Iles and Steve Cranfield
• RCGP leadership programme & resources
• Challenges of leadership - Trevor Waldock
• Institute of innovation & improvement leadership & change management resources

Learning outcomes:

By the end of this module participants will be able to:

• Have a better understanding of what might be needed from them as leaders within PBC and with the development of WCC skills
• Identify specific techniques they can draw upon to help them to discuss service re-design & change & know how to apply those techniques within their own environment
• Identify a range of leadership skills to apply in different situations
• Have a better understanding of their own leadership style and the implications for the way they engage with others
• Have a better understanding of how to plan change, overcome barriers to change, identify when change fatigue is occurring and evaluate change within a PBC environment,

Potential use within PBC:

• Engaging with other clinical leaders to secure effective change
• Being able to work with other key stakeholders to deliver the change needed
• Understanding why there is resistance to change and the PBCers role and capability in identifying a way to overcome resistance
• Adopting a range of techniques to deal with resistance to change
• Being able to provide the leadership skills to bring potentially disenchanted clinical colleagues on board to deliver service transformation

Stakeholder Analysis:

• Relationships between GPs, PCTs, acute providers, local government and third and private sectors. 
• Patient and Public involvement
• All stakeholders potentially with an interest in the service change / re-design being proposed

Learning facilitator: Julie Wood and Warwick Hunt